How To Remove and Recreate LEB Apps RemoteApp Connection
1. In the Windows search field, type “remoteapp” and open RemoteApp and Desktop Connections”. ![][1] 1. Click “Remove” ![][2] ![][3] 1. Click “Access RemoteApp and desktops” 2. Type “https://remoteapp.lerchearly.com”. Click Next, then Next again. ![][4] 1. Enter your LEB credentials when prompted. Ent…
How-To Set up Remote Desktop App for Windows 11
With the recent update to Windows 11 Microsoft is moving away from using RemoteApps and has set up the Remote Desktop App for use to connect to systems such as ours at LEB. Please follow the steps below to set up the system on your computer: 1. Open the Start Menu by clicking the windows button on the bottom of the s…
Duo Issues with Remote App
If you are receiving this error: ![][1]![][2] this means you did not verify the connection through Duo in time. If you did not receive a notification on your smartphone please open the Duo app itself, the icon will look like this: ![][3] and try connecting again. There should be a notification in the app itself. If…
Remote Connection Gives List of Responses for no Connection
If you are receiving this error: ![][1] ![][2] when trying to connect to the LEB Remote Apps, then this means your office computer has been shut off and needs to be turned on again. Please contact John if this is during regular business hours of 8:30 am - 5:30 pm. Otherwise please contact Patrick. If this is not the…
How To Refresh RemoteApp Connections on Office Computer and on MacOS
1. Find the **RemoteApp and Desktop Connections** in your systray, near the time in the lower right of your Windows Desktop ![][1] 1. Right-click the icon, then click **Open RemoteApp and Desktop Connections** ![][2] 1. Click **View details** ![][3] 1. Click **Update now** ![][4] 1. Click **Finish** …
How To Change Your LEB Password in RemoteApp / Remote Desktop
To bring up the Change Password screen from a **Windows** computer: Click your mouse in the Remote Desktop or any RemoteApp window and press CTRL+ALT+END If using a laptop where the END key is shared with another key, press CTRL+ALT+FN+END. To bring up the Change Password screen from a **Mac** computer: Click your…
Remote Desktop Cannot be Reached
If you receive this error: ![][1] ![][2] this means there is an issue with the internet connection in your home/current location and cannot connect to the remote desktop. This can be verified by going to the website: [https://www.speakeasy.net/speedtest/][3] and sending the results to either John or Patrick. To fix …
How To Set Up RemoteApp
Windows 10 ## Setup RemoteApp icons on your computer Type “remoteapp” in the desktop Search field. “RemoteApp and Desktop Connections” will be displayed as a result. Click “Open”. ![][1] ![][2] Click “Access RemoteApp and desktops” ![][3] ![][4] Enter “[https://remoteapp.lerchearly.com”][5] in the “Email addre…
